Shipping policy
Shipping Policy
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Order Processing
All orders are processed within 1–3 business days of payment confirmation. Orders placed on weekends or public holidays are processed on the next business day. You'll receive a confirmation email with tracking information once your order has been dispatched.
---day. You'll receive a confirmation email with tracking information once your order has been dispatched.
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Shipping Rates & Delivery Times
┌────────────────┬────────────────────────────────────────────┬─────────────────────┐
│ Destination │ Shipping Cost │
├────────────────┼────────────────────────────────────────────┼─────────────────────┤
│ Australia │ Free on orders over $100 AUD / $6.99 under │
├────────────────┼────────────────────────────────────────────┼─────────────────────┤
│ United States │ Free on orders over $100 USD / $9.99 under │
├────────────────┼────────────────────────────────────────────┼─────────────────────┤
│ United Kingdom │ Free on orders over £60 / £7.99 under │ 7–14 business days │
├────────────────┼────────────────────────────────────────────┼─
│ Europe │ Free on orders over €70 / €8.99 under │ 7–14 business days │
├────────────────┼────────────────────────────────────────────┼─────────────────────┤
│ Canada │ Free on orders over CA$90 / CA$9.99 under │ 7–14 business days │
├────────────────┼────────────────────────────────────────────┼─
│ New Zealand │ Free on orders over NZ$100 / NZ$8.99 under │ 3–7 business days │
├────────────────┼────────────────────────────────────────────┼─
│ Rest of World │ Calculated at checkout │ 10–17 business days │
└────────────────┴────────────────────────────────────────────┴─
Delivery times are estimates and may vary during peak periods.
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Tracking Your Order
Every order includes tracking. Once your order ships, you'll recing number and a link to follow your parcel in real time.
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Customs & Import Duties
International orders may be subject to customs fees, import duties, or taxes applied by your country. These charges are the responsibility of the buyer and are not included in our prices or shipping costs. We recommend checking your local customs regulations before ordering.
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Lost or Delayed Parcels
If your order hasn't arrived within the estimated timeframe, pleiness days before contacting us — delays can occasionally occurwith international carriers. If your parcel is confirmed lost by the carrier, we will arrange a replacement or full refund at no cost to you.
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Incorrect Address
Please double-check your shipping address at checkout. We are novered to an incorrect address provided at the time of purchase.If you notice an error, contact us immediately — we can only make changes before the order is dispatched.
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Contact Us
For any shipping questions, reach out to us at gamesgenretro@gmail.com and we'll get back to you within 1 business day.